Last Updated: 17 June 2024

At Just CliQ, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our platform and services. By using Just CliQ, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

  1. Personal Information:
    • When you register for an account, we collect personal information such as your name, email address, phone number, and payment details.
    • We may also collect additional information you provide during bookings, such as preferences and special requests.
  2. Usage Data:
    • We collect information about your interactions with our platform, including the pages you visit, the services you use, and the dates and times of your visits.
  3. Device Information:
    • We collect information about the device you use to access our platform, including the hardware model, operating system, IP address, browser type, and unique device identifiers.
  4. Location Data:
    • We may collect information about your location if you grant us permission to do so. This information helps us provide location-based services.

2. How We Use Your Information

  1. To Provide and Improve Our Services:
    • We use your personal information to process bookings, manage your account, and provide customer support.
    • We use usage data and device information to analyze how our platform is used and to improve our services.
  2. To Communicate with You:
    • We use your contact information to send you updates, promotional offers, and other information related to our services.
    • You can opt-out of receiving promotional communications at any time by following the instructions provided in the communication.
  3. For Security and Compliance:
    • We use your information to detect and prevent fraud, abuse, and other harmful activities.
    • We may use your information to comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

  1. With Service Providers:
    • We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
  2. With Service Providers on Our Platform:
    • We may share your booking information with the relevant service providers (e.g., vacation home owners, drivers, restaurants) to facilitate your reservations.
  3. For Legal Reasons:
    • We may disclose your information if required by law or in response to valid requests by public authorities.
  4. With Your Consent:
    • We may share your information with third parties if you give us explicit consent to do so.

4. Data Retention

  • We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

  1. Access and Correction:
    • You have the right to access and update your personal information. You can do this through your account settings or by contacting us.
  2. Data Portability:
    • You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  3. Deletion:
    • You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  4. Objection and Restriction:
    • You have the right to object to or request the restriction of the processing of your personal information under certain circumstances.

6. International Data Transfers

  • Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this policy.

7. Security

  • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.

8. Children’s Privacy

  • Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Just CliQ Email: support@justcliq.com Phone: +250 794 410 487